1. Who We Are
This website is operated by Heaven Meets Earth. We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.

2. Information We Collect
When you visit our site or place an order, we may collect the following information:

• Full name

• Shipping and billing address

• Email address

• Phone number

• Payment details (processed securely via third-party providers)

• ​Order history and preferences

3. How We Use Your Information

• We use your information to:

• Process and fulfill your orders

• Communicate order updates and customer service responses

• Improve our website and services

• Comply with legal obligations

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4. Dropshipping & Third-Party Fulfillment
We use Gelato, a third-party dropshipping provider, to fulfill orders. To complete your purchase, your full name and shipping address will be shared with Gelato solely for the purpose of production and delivery.
Gelato operates in compliance with GDPR and other data protection regulations

 
5. Data Protection & Security
We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure. Our website is hosted on Wix, which uses secure servers and encryption protocols.

 
6. Cookies
Our site uses cookies to enhance your browsing experience and analyse site traffic. You can manage cookie preferences through your browser settings.

 

7. Manufactures  

Pillow products
 

EU Warranty: 2 years
Other compliance information: Meets the formaldehyde, azo dyes, lead, cadmium, and bisphenols level requirements.

In compliance with the General Product Safety Regulation (GPSR), Heaven Meets Earth and SINDEN VENTURES LIMITED ensure that all consumer products offered are safe and meet EU standards. For any product safety related inquiries or concerns, please contact our EU representative at gpsr@sindenventures.com. You can also write to us at zoejleedesigns@gmailcom or Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus.

Canvas

EU GPSR Compliance Information

• Manufacturer contact information

  • Name: Gelato

  • Email address: support@gelato.com

  • Postal address: Dronning Eufemias gate 8, 0191 Oslo, Norway

• Age guidelines: For adults

• Warranty (consumer-sales only): 2 years

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